Responsible Gambling at Ritzo

At Ritzo, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools they need to stay in control.

Our Commitment

We take player welfare seriously. Ritzo operates with the understanding that while most players enjoy gambling responsibly, some individuals may develop difficulties. We strive to create a safe environment where players can make informed decisions about their gambling activity.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Watch for these warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses or borrowing money to gamble
• Feeling anxious, frustrated or restless when not gambling
• Neglecting work, family or personal responsibilities due to gambling
• Lying to others about how much time or money you spend gambling
• Gambling to escape problems or relieve negative emotions

Tools to Help You Stay in Control

Ritzo provides several responsible gambling tools to help you manage your activity:

Deposit Limits

Set daily, weekly or monthly deposit limits to control how much money you add to your account.

Session Time Limits

Set reminders or limits on how long you play during a single session.

Loss Limits

Define a maximum amount you are willing to lose over a specific period.

Cool-Off Period

Take a short break from gambling by activating a cool-off period on your account.

Self-Exclusion

If you need a longer break, you can choose to self-exclude from Ritzo for a defined period or permanently.

Tips for Responsible Gambling

• Set a budget before you start playing and stick to it
• Treat gambling as entertainment, not a way to make money
• Never gamble with money you cannot afford to lose
• Take regular breaks during your sessions
• Do not gamble when you are upset, stressed or under the influence of alcohol
• Keep track of the time and money you spend gambling

Support Organisations

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer free and confidential support:

Underage Gambling Prevention

Ritzo strictly prohibits underage gambling. All players must meet the minimum legal gambling age. We carry out age verification checks to ensure compliance and protect minors from accessing our platform.

Contact Us

If you have any questions about responsible gambling or need assistance with any of the tools mentioned above, please reach out to our customer support team. We are here to help you enjoy a safe and responsible gambling experience at Ritzo.